ISIC Australia

Cookie Policy

Last updated 06 February 2020

Our website, www.isic.com.au, is operated by ISIC Australia, owned by STA Travel Pty Ltd (ABN 34 004 801 512).

Where we use “we”, “our” or “us” in this notice, we mean STA Travel Pty Ltd unless we say otherwise.

Where we use “our site” in this notice, we mean www.isic.com.au.

1. What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our site. Our site recognises those cookies on each subsequent visit, enabling the site to recognise you. Unless you have adjusted your browser settings to refuse cookies (we explain how you can do this later on in this Notice), our site will set cookies as soon as you visit it.

 

2. How and why we use cookies

[ID1] We use cookies on our site to:

  • recognise you whenever you visit our site
  • remember the notifications you’ve seen so that we don’t show them to you again
  • allow you to navigate between pages efficiently
  • measure how you use our site so that we can update and improve it to give you the best possible experience.

The information we obtain from our use of cookies will not usually contain information from which you can easily be identified, such as your name.  However, we do collect some personal data relating to your computer or other electronic device, such as your IP address, your browser and/or other internet log information.

In most cases we will need your consent in order to use cookies on our site.  The exception to this is where the cookie is essential in order for us to provide you with a service you have requested. 

When you open our site in your browser a cookie pop up message will be displayed and this will ask you for your consent for non-essential cookies to be placed on your device. If you do not click to accept cookies but you continue to use our site without disabling cookies, we will consider this to mean that you accept our use of these non-essential cookies.  A record of your acceptance will be stored in a functional cookie for 30 days, after which the cookie will expire and the cookie pop up message will be displayed again.

You may withdraw your consent or acceptance at any time by following the instructions for disabling cookies, signposted at the end of this Cookie Notice.

 

3. Types of cookies

Our cookies fall into the following categories: Essential cookies, performance cookies and marketing cookies.

Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies (unless those Cookies are from the Essential category); however certain features of our site may not function fully or as intended. Also, you will be given the opportunity to opt-in or opt-out of different categories of Cookie that we use. Cookie Settings at any time to review or change these preferences.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Below are links to most of where to find this information in most popular browsers.

Google Chrome https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

Safari (iOS): https://support.apple.com/en-gb/HT201265

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

3a. Essential/Necessary Cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie Name

Provider

Type

What is the purpose of this Cookie

How long this Cookie lasts

AWSALB

au-mm.aliveplatform.com

HTTP

Registers which server-cluster is serving the visitor. This is used in context with load balancing , in order to optimize user experience.

6 days

PHPSESSID

Isic.com.au

HTTP

Preserves user session state across page requests.

Session

 

 

3b. Performance/Statistics cookies: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

These non-essential cookies collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

We use Google Analytics to collect information about how you use our site.

We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come to our site from and the pages they visited.

We don’t allow Google to use or share our analytics data.

Google Analytics stores information about:

  • The pages you visit on our site
  • The actions you perform on our site
  • How long you spend on each page

  • How you reached our site 

  • What you click on while you’re visiting our site
  • Information about the browser and device you use to navigate our site, (including an anonymised IP address).
  • We don’t collect or store any personal information (for example your name or address) that can be used to identify who you are.

 

Cookie Name

Provider

Type

What is the purpose of this Cookie

How long this Cookie lasts

_ga

isic.com.au

HTTP

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

_gat

isic.com.au

HTTP

Used by Google Analytics to throttle request rate.

1 day

_gid

isic.com.au

HTTP

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day

collect

google-analytics.com

Pixel

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

 

More details about how Google Analytics collects and processes data are available at www.google.com/policies/privacy/partners

You can opt out of being tracked by Google Analytics cookies across all websites http://tools.google.com/dlpage/gaoptout]

Session

 

3c. Marketing cookies: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Please note that turning off Marketing cookies won't mean that you will never see any of our advertising, it simply means that it is not personalised.

STA Travel Pty Ltd (ISIC Australia) has relationships with online advertisers and social media networks (our marketing partners). These partners use cookies and similar technologies for marketing purposes and may serve you with targeted advertising about STA Travel Pty Ltd (ISIC Australia) while you are on a third-party website, at our request and only with your consent.

You can choose to 'decline' the third-party cookies that enable this type of marketing at any time. We encourage you to learn more about how companies use advertising on social media and how to adjust your marketing preferences by checking their privacy statement and opt out options.

 

Cookie Name

Provider

Type

What is the purpose of this Cookie

How long this Cookie lasts

#.gif

rlcdn.com

Pixel

Unclassified

Session

_fbp

isic.com.au

HTTP

Used by Facebook to deliver a series of advertisement products such as real time b id d in g from third p arty

advertisers.

3 months

consent/v1/p

linksynergy.com

Pixel

Registers how the user has reached the web site to enable pay-out of referral commission fees to partners.

Session

cs

linksynergy.com

Pixel

Th is cookie is used to optimize ad relevance by collecting visitor data from multiple websites – this

exchange of visitor data is normally provided by a third -p arty data-center or ad -exchange.

Session

fr

Facebook.com

HTTP

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party

advertisers.

3 months

icts

linksynergy.com

HTTP

Unclassified

1 year

mautic_device_id

au-mm.aliveplatform.com

HTTP

Used to identify the visitor across visits and devices. This allows the website to present the visitor with
relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.

1 year

mautic_device_id

isic.com.au

HTML

Used to identify the visitor across visits and devices. This allows the website to present the visitor with
relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.

Session

mautic_device_id

isic.com.au

HTTP

Used to identify the visitor across visits and devices. This allows the website to present the visitor with
relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.

Persistent

mautic_referer_id

au-mm.aliveplatform.com

HTTP

Collects in formation on visitor behaviour on multiple websites. This information is used on the website, in
order to optimize the relevance of advertisement.

1 day

mautic_session_id

au-mm.aliveplatform.com

HTTP

Used to track visitors on multiple websites, in order to present relevant advertisement based on the
visitor's preferences.

1 year

mtc_id

au-mm.aliveplatform.com

HTTP

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

Session

mtc_id

isic.com.au

HTTP

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

Session

mtc_id

isic.com.au

HTML

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant

advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers

Persistent

mtc_sid

isic.com.au

HTTP

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

Session

mtc_sid

isic.com.au

HTML

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

Persistent

mtc_sid

au-mm.aliveplatform.com

HTTP

Used to track visitors on multiple websites, in order to present relevant advertisement based on the
visitor's preferences.

Session

r/collect

doubleclick.net

Pixel

This cookie is used to send data to Google Analytics about the visitor's device and behaviour. It tracks the

visitor across devices and marketing channels.

Session

pxrc

rlcdn.com

HTTP

Th is cookie registers data on the visitor. The information is used to optimize advertisement relevance.

2 months

rlas3

rlcdn.com

HTTP

Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the web site and what pages have been loaded, with the purpose of displaying targeted ads.

1 year

rmuid

dc-storm.com

HTTP

Used to present the visitor with relevant content and advertisement - The service is provided by third party

advertisement hubs, which facilitate real-time bidding for advertisers.

1 year

rmuid

linksynergy.com

HTTP

Used to present the visitor with relevant content and advertisement - The service is provided by third party

advertisement hubs, which facilitate real-time bidding for advertisers.

1 year

t

dc-storm.com

Pixel

Unclassified

Session

t

linksynergy.com

Pixel

Unclassified

Session

tr

Facebook.com

Pixel

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Session

UUID#[abcdef0123456789]{32}

au-mm.aliveplatform.com

HTTP

Unclassified

Session

 

3d. Unclassified Cookies: Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.[ID1] 

 

Cookie Name

Provider

Type

What is the purpose of this Cookie

How long this Cookie lasts

__rmco

isic.com.au

HTML

Unclassified

Persistent

1iey9uj4810vw59j1toxm5x

au-mm.aliveplatform.com

HTTP

Unclassified

1 year

9axgswjidxsa408sw57ugdq

au-mm.aliveplatform.com

HTTP

Unclassified

1 year

AWSALBCORS

au-mm.aliveplatform.com

HTTP

Unclassified

6 days

fh2n1pjynqamb8hj49rdhnx

au-mm.aliveplatform.com

HTTP

Unclassified

1 year

hvc5jlu8t228xpzdrfaiumw

au-mm.aliveplatform.com

HTTP

Unclassified

1 year

jtnj85qpc62g3j68ld2gwt0

au-mm.aliveplatform.com

HTTP

Unclassified

1 year

stc118987

isic.com.au

HTTP

Unclassified

1 year

uopssn1qgb0szpkgl2klo94

au-mm.aliveplatform.com

HTTP

Unclassified

1 year

 

4. Changes to this Cookie Policy

This Policy will change over time as cookies change, and when the law changes, and as we improve our cookie experience across our websites. Also, we may add or remove cookies to the existing categories we have defined without asking for re-consent. For example, if a new Marketing cookie was added to Marketing category, we will not ask for your consent again as a result of adding this cookie. 

5. Additional information

Cookie Law: The relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)] are relevant to our Cookie Policy. 

You can adjust the settings in your web browser to determine whether sites can set cookies on your computer.  More information about cookies and how to manage them, specific to your browser, can be found at https://ico.org.uk/for-the-public/online/cookies/.

We are in the process of deleting old webpages that do not conform to our cookie policy. So from time to time, you may encounter an old webpage not managed by your Cookie Settings. We ask for your patience while we fix this situation, and if you would like to report one of these pages to us, please email ihelloisic@isic.com.au

Also, if you generally want to know more about how we use Cookies, you can also contact us helloisic@isic.com.au

If you are interested to know more about related policies that concern your personal information, please review Privacy Policy shown on our site www.isic.com.au